Effective Date: June 1, 2026

Welcome to The Neighborhood Grill SB

These Terms & Conditions ("Terms") govern your access to and use of the website located at www.theneighborhoodgrillsb.com (the "Website"), including any online ordering, reservation requests, private event inquiries, newsletters, and related services offered by The Neighborhood Grill SB ("The Neighborhood Grill SB," "we," "our," or "us").

By accessing or using our Website, submitting information, placing an order, requesting a reservation, or otherwise interacting with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website.

1. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this Website.

You agree to provide accurate, current, and complete information when using our Website and services.

2. Website Use

You agree to use this Website only for lawful purposes and in accordance with these Terms.

You may not:

• Violate any applicable federal, state, or local law

• Attempt to gain unauthorized access to our systems

• Interfere with the Website's operation or security

• Upload malicious code, viruses, or harmful software

• Use the Website in a manner that could damage, disable, or impair our services

• Submit false reservation requests, event inquiries, or orders

We reserve the right to suspend or terminate access to any user who violates these Terms.

3. Online Ordering

The Neighborhood Grill SB may offer online ordering services through our Website or through third-party providers.

By placing an order, you represent that:

• All information provided is accurate

• You are authorized to use the selected payment method

• You agree to pay all applicable charges, taxes, fees, and gratuities associated with your order

Order acceptance occurs when we confirm your order. We reserve the right to refuse, cancel, or limit any order for any lawful reason, including pricing errors, menu availability, suspected fraud, or technical issues.

4. Pricing and Menu Availability

Prices, menu items, promotions, specials, and availability are subject to change without notice.

While we strive for accuracy, occasional errors may occur. We reserve the right to correct pricing or menu errors and to cancel orders affected by such errors.

Images displayed on the Website are for illustrative purposes only and may not exactly reflect menu items served.

5. Pickup Times and Availability

Estimated pickup times are provided for convenience only.

Actual preparation and pickup times may vary based on order volume, staffing, weather conditions, supply availability, or other circumstances beyond our control.

The Neighborhood Grill SB does not guarantee specific pickup times.

6. Reservations

Reservation requests submitted through the Website are not guaranteed until confirmed by the restaurant.

We reserve the right to:

• Modify reservation times

• Cancel reservations when necessary

• Refuse reservations for disruptive or inappropriate conduct

• Enforce seating, occupancy, or time limitations as necessary

Guests arriving significantly late may have their reservation released at the restaurant's discretion.

7. Private Events

Private event inquiries submitted through the Website do not constitute a binding agreement.

All private events are subject to:

• Availability

• Separate written agreements

• Deposit requirements

• Cancellation policies

• Event-specific terms communicated by The Neighborhood Grill SB

8. Marketing Communications

By voluntarily subscribing to our newsletter or marketing communications, you consent to receive promotional emails and updates from The Neighborhood Grill SB.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

Consent to receive marketing communications is not a condition of purchasing goods or services.

9. Intellectual Property

All content on this Website, including but not limited to:

• Text

• Logos

• Graphics

• Images

• Menus

• Videos

• Website design

• Branding elements

is owned by or licensed to The Neighborhood Grill SB and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit Website content without our prior written consent.

10. Third-Party Services

Our Website may contain links to third-party websites or integrate services such as:

• Online ordering platforms

• Reservation providers

• Payment processors

• Social media platforms

• Email marketing services

We are not responsible for the content, policies, practices, or performance of third-party services.

Your use of third-party services is governed by their own terms and privacy policies.

11. Allergies and Dietary Information

We make reasonable efforts to provide ingredient and menu information.

However:

• Cross-contact between ingredients may occur

• Menu items may contain allergens

• Recipes and ingredients may change without notice

Customers with food allergies, sensitivities, or dietary restrictions should notify restaurant staff before ordering.

The Neighborhood Grill SB cannot guarantee that any menu item is completely free from allergens.

12. Disclaimer of Warranties

The Website and all services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by California law, The Neighborhood Grill SB disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, and non-infringement.

We do not guarantee uninterrupted or error-free operation of the Website.

13. Limitation of Liability

To the fullest extent permitted by law, The Neighborhood Grill SB, its owners, employees, affiliates, and agents shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

• Use of the Website

• Online ordering services

• Reservation requests

• Event inquiries

• Delays, interruptions, or technical issues

• Reliance on Website content

Our total liability for any claim shall not exceed the amount paid by you, if any, for the specific transaction giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply.

14. Indemnification

You agree to defend, indemnify, and hold harmless The Neighborhood Grill SB and its owners, officers, employees, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from:

• Your use of the Website

• Your violation of these Terms

• Your violation of applicable laws

• Information submitted by you through the Website

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

By using the Website, you acknowledge that you have read and understand our Privacy Policy.

16. California Residents

California residents may have privacy rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Information regarding these rights is available in our Privacy Policy.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought exclusively in the state or federal courts located in Santa Barbara County, California.

You consent to the jurisdiction of those courts.

18. Changes to These Terms

We may update or modify these Terms at any time.

Changes become effective when posted on the Website.

Your continued use of the Website after revised Terms are posted constitutes acceptance of the updated Terms.

19. Contact Information

If you have questions regarding these Terms, please contact:

The Neighborhood Grill SB

Website: www.theneighborhoodgrillsb.com

Email: info@theneighborhoodgrillsb.com

Address: 199 S Turnpike Rd, Santa Barbara, CA 93111

Phone: (805) 869-2831